Leasing Consultant - Saxony Manor

At Mercy Housing, we offer jobs that grow into careers with purpose. We empower our employees to make a lasting difference in communities across the country. If you’re looking for a career that combines compassion, impact, and growth, you’ve found your place.

The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $21-23/hour, dependent on experience.

Benefits

• Several healthcare plans to choose from, dental (free dental plan option available) and vision insurance

• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.

• 403b + match

• Early close Fridays (3 paid hours off each Friday), early close prior to a holiday (3 paid hours off the business day before a holiday)

• Paid time off between Christmas and New Year's Holiday

• Paid time off to volunteer

• Paid parental & caregiver leave

• Employer-paid life insurance

• Free Employee Assistance Plan

• Pet Insurance options

Duties

• Prepare for guests (ensure office and show units presentable).
• Prepare materials before the office opens.
• Serve residents by writing service requests, completing service call backs, and following through on special requests.
• Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
• Attend social events and represent the property in a way that brings credibility to the site and staff.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
• Sales experience with a proven track record.
• One (1) year of experience in affordable housing.

Preferred Qualifications

• College or real estate-related supplemental courses.
• Occupancy certification.
• Excellent understanding of the occupancy standards and processes.

Knowledge and Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Operate required technological systems that run the property, including multiple incoming phone lines.
• Stamina for fast paced working environment.

This is a brief description of the position.