Property Manager, US West Region

SummaryFundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region.General ResponsibilitiesProperty Operations

Ensure properties are maintained in good operational conditionWork with site management team to ensure systems are properly maintained and tenant's needs are addressed in a timely mannerOversee property related service contracts and building staff (landscaping, janitorial, site management)Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third partiesMaximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and servicesResponsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance valueResponsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirementsParticipate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring eventsWhere required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services

Tenant & Customer Relations

Establish positive relationships with internal and external customersAct as primary point of contact for tenants and their customers from lease execution to lease expirationProvide new tenant orientation and ongoing enforcement of lease termsEstablish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, and financial mattersManage tenant interface platform for assigned portfolioParticipate in Kingsley Tenant Satisfaction Assessment process and subsequent action planning

Financial Reporting

Review and approval of vendor invoicesMonitor and manage AR/AP for the assigned propertiesEnsure utilities are billed back to the tenants as requiredWork with SPM to review and prepare property reports, variance analyses and operating and capital budgetsWork with SPM and senior management to reforecast R&M and capital expenses as necessaryReview annual property expense estimates and reconciliation process for assigned properties

Leasing and Marketing

Interface with Leasing and Development during lease negotiations, property expense analysis and operational implicationsKeep involved with community affairs and business conditions that impact propertiesAssist with property tours when requestedMonitor and maintain vacant spaces for "show ready" conditionParticipate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities

Risk Management

Ensure tenant and emergency contact lists are current for assigned propertiesImplement emergency response plan at assigned propertiesIdentify and address any FLS issuesEnsure all environmental permits and inspections are up to date for assigned properties

Administrative

Ensure documents are properly maintained on the Shared DriveCompetitively bid contracts for property serviceComplete and record property inspectionsComplete tenant move-in and move-out process and documentationInput and follow up on work orders entered into Facilities ManagerAssist with collection, recording and reporting of utility benchmarkingEnsure vendor compliance with insurance requirementsPerform special ad hoc projects and assignments

Competencies

Accountability & AvailabilityCharacter, Trust, IntegrityPlanning, Decision-Making & InitiativeDevelopment & LearningCollaboration, Communication & Teamwork

Qualifications

Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail.Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance.Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through.Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment.Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism.Excellent written and verbal communications skillsFinancial/accounting skillsStrong lease administration knowledge/experience inclusive of commercial leasesDemonstrated knowledge of mechanical and building systemsStrong analytical and effective problem-solving skills, with the ability to quickly adapt to changing priorities.Ability to work independently and effectively manage multiple tasksProficiency in Microsoft OfficeWorking knowledge of Yardi preferred

Education and/or Experience

Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role requiredBachelor's degree or equivalent experience

Working EnvironmentThe position will work in a general office setting and may require travel at least 40% of the time based on organizational/business and regional team needs.Physical DemandsMust be able to remain in a stationary position for the majority of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to lift boxes of up to 10 lbs. They must also be able to visit customer sites, as needed, to include partially developed properties.