Director, Facilities Services

POSITION : Director, Facilities Services

COMPENSATION : Pursuant to Colorado regulations, if this job is performed in Colorado , the salary range is $120,000 -$143,300 plus comprehensive and lucrative performance bonus potential. Eligible to participate in the company benefits plan . We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts

REPORTS TO : VP, Facilities Services

Position Summary

The Director, Facilities plays a key role within the Facilities Department, leading initiatives that support Cardinal Group’s strategic objectives. This role requires a highly organized, analytical, and results-driven professional who can manage complex workflows and collaborate across teams. Reporting to the VP, Facilities Services, the Director, Facilities will work from our home office and will travel at least 50%, as needed.

At Cardinal Group , we are committed to creating the best possible experience for conventional and student residents by prioritizing people — our residents and our team. Through innovative design, unmatched service, and vibrant communities, we support students on their academic and personal journeys. We empower our employees through exceptional training, career advancement opportunities, and a culture built on trust, collaboration, and excellence.

Key Responsibilities

• Provides leadership and development opportunities to the Facilities team.
• Creates and maintains appropriate training and development to establish career paths in collaboration with other applicable departments.
• Assist in developing and maintaining Cardinal’s maintenance standardization program for all communities, including safety programs.
• Develops and maintains the ongoing administration of a preventative and predictive maintenance program.
• Assures adherence to OSHA standards, federal, state and local laws and applicable company policies and procedures.
• Develops, implements, and monitors the effectiveness of maintenance programs. Accountable for maximizing revenue, controlling expenses, and improving resident satisfaction.
• Keystone maintenance dashboard oversight to ensure property complies with Cardinal’s maintenance operations (i.e., purchase orders, make readies, work orders, turn management etc.).
• Provides technical expertise and develops training programs for facilities and maintenance personnel in areas such as mechanical, electrical, HVAC systems, plumbing, general construction, elevators, pools, fire & life/safety equipment, building automation systems and other pertinent building systems.
• Establishes safety processes in compliance with OSHA standards and other applicable laws.
• Assists property management personnel with the implementation of various operational programs including but not limited to training, demand side energy conservation, preventative maintenance, workflow direction, and vendor management.
• Recommend, develop, execute, and monitor all capital and non-routine improvement needs and projects.
• Provides technical expertise and develops scopes of work for assigned capital projects.
• Facilitates and conducts annual inspections and assessments to identify conditions, needs and budget expectations.
• Ensure safe working practices are being followed by all maintenance staff in relation to proper equipment handling and safety practices.
• Identify and research common life safety issues, ensuring these issues are corrected in a timely manner by sites and implement operational polices to limit their occurrences in the future.
• Assist with developing, customizing, and implementing Cardinal’s Preventative Maintenance Program on a site-by-site basis to ensure that repairs are minimized and to improve the community’s operating efficiently to maintain Cardinal and regulatory standards.
• Assist with interviewing new hires, as requested.
• Must be available to assist and coordinate on-call functions in response to emergency situations such as fire, flood, severe wind damage, ice damming, security breach, and as directed by supervisor.
• Perform other duties as assigned by the Vice President, Facilities Services, or other senior leadership.

Qualifications

• College graduate preferred, or an equivalent combination of education and professional experience.
• At least 8 years of previous facilities management and supervisory experience, preferably within the student housing or a similar multi-family sector.
• Demonstrated knowledge working with both vertical and horizontal buildings and high-rise boiler and chiller systems.
• Strong problem-solving skills.
• Willingness and ability to travel at least 50% in a year.
• Flexible, thrives in a fast-paced environment and is comfortable with quickly re-prioritizing.
• Values and fosters a respectful, collaborative, and supportive approach to a diverse working and living environment.
• Committed to excellence and high standards.

Professional Demeanor & Work Style

• Aptitude for undertaking administrative tasks such as reporting, budgeting, and working with spreadsheets, etc.
• Be detail-oriented, cost-conscious, and reliable to meet deadlines.
• Adept at mathematical calculations, equations, and spreadsheet analysis.
• Exhibit superior business judgment and acumen, with an acute concern for customer satisfaction.
• A strong sense of fairness and integrity.
• Possess strong organizational skills and the ability to prioritize work to meet company goals and objectives.
• Ability and willingness to travel to various locations within the US for purposes of associate training, property inspections and property acquisitions/disposition.
• Provides high-quality internal and external customer service, to assist and to enhance company guidelines and initiatives.
• Demonstrated ownership of projects from start to finish.
• Demonstrated outstanding verbal, written, multi-tasking and presentation skills.
• Must have the ability to work independently with minimal supervision.
• Ability to create momentum and foster organizational change.
• Demonstrated experience in personnel management, proven leadership, and interpersonal skills.
• Ability to successfully manage and execute simultaneous projects across multiple locations.
• Exhibits each of Cardinal’s core values.

• Makes clear, concerted efforts to remain engaged with organizational culture including attendance and participation in events, initiatives, and discussions when possible and appropriate.

Our Benefits

• Comprehensive health coverage: medical (PPO or HSA), dental, and vision
• Flexible PTO and 13 paid holidays
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pay on demand
• Annual performance review and bonus program

Equal Opportunity Statement

Cardinal Group is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate

based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

WORK ENVIRONMENT:

The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Incumbents operate in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The physical demands described here are representative of those that must be met by a Team Member to perform the essential functions of this job successfully.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.