Operations Manager

Job Description:

The Operations Manager plays a key support role in ensuring the smooth and efficient day-to-day operations of the organization across multiple business lines. This position is responsible for coordinating projects, managing vendor relationships, tracking contracts, and providing administrative and operational support to internal teams and leadership. The ideal candidate is highly organized, detail-oriented, and comfortable working in a dynamic environment where priorities can shift. This role serves as a central point of contact for both internal and external stakeholders, helping to drive consistency, accountability, and operational excellence across the business.

Perks & Benefits:

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $35 or $100 per pay our PPO, HSA and HMO have you covered. In addition, we offer:

• 3 weeks PTO

• Annual education allowance of up to $1,000

• Referral program

• Residential housing discount after 1 year of continuous employment

• Friends and family rates for our Hotel Properties throughout the company

What You'll Do:

• Oversee day-to-day office operations including supplies, facilities requests, and equipment
• Maintain organized records, shared drives, and internal documentation systems
• Help develop and maintain operating procedures to ensure consistency across business lines
• Process invoices, expense reports, and purchase orders in a timely and accurate manner
• Track operational metrics across business lines and compile data for monthly reporting and leadership summaries
• Manage vendor and partner relationships, following up on action items, deliverables, maintenance, and service requests
• Coordinate installation, maintenance, and service requests for EV charging infrastructure
• Assist in resolving customer or tenant issues and escalations
• Assist in the preparation, organization, and tracking of contracts across business lines
• Assist in planning and coordinating projects across multiple business lines, ensuring alignment on scope, timelines, and resources
• Serve as a point of contact for internal and external stakeholders, ensuring timely and professional communication.

What You Bring:

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Effective written and verbal communication skills
• Ability to adapt quickly to changing priorities, new tools, and evolving business needs across a diverse range of operational functions
• Proficiency in project management or task tracking
• Ability to prepare clear and accurate reports, summaries, and documentation
• Experience working with shared drives and document management systems
• Ability to work independently and collaboratively in a fast-paced, multi-faceted environment
• Knowledge of general accounting and invoicing practices
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Demonstrated ability to leverage AI tools (such as Claude, ChatGPT, or Copilot) to improve efficiency in documentation, reporting, and communication

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.