eCommerce Marketing Operations Manager

  • Plano, Texas
  • Full Time
eCommerce Marketing Operations Manager

** W2 contract, min of 12 months ** ONSITE Plano, TX ** Target W2 $55-65/hr

Creative & Campaign Management:

Website Optimization:
  • Enhances user experience (UX) and site navigation to increase conversion rates, click-through rates, and add-to-cart metrics.
  • Refreshes and updates the online store with high-quality content, ensuring an aesthetically pleasing and up-to-date shopping experience.
  • Work with B2B team and HQ, developing strong partnership to unlock additional opportunities for enhanced SMB campaigns.
Product Launches & Campaigns:
  • Manages the digital merchandising strategies for new product launches, seasonal promotions, and campaigns, aligning with overall marketing strategies.
  • Develop and implement comprehensive tracking systems for all marketing campaigns.
  • Maintains a 52-week marketing calendar, ensuring key inputs across SMB marketing initiatives.
  • Generate detailed reports on campaign deliverables and KPIs to highlight areas of success and opportunities for improvement.
Data-Driven Decision Making:
  • Analyzes site performance, sales data, and customer insights to identify growth opportunities and optimize the customer journey.
  • Experience tracking and planning for site merchandising updates based on pricing, offer changes and available inventory.
Collaboration:
  • Partners with Product, Category Management, Marketing, and Engineering teams to launch new site features and align on marketing initiatives.
  • Communicate with the leadership team on key deliverables and objectives, campaign reports and post mortems.
  • Ensure regular communication of project status, risks, and opportunities to all stakeholders.
QUALIFICATIONS
  • Top skills: Process Improvement, Agile, Quality Assurance
  • 7+ years of experience in ecommerce marketing operations, with a proven track record of process optimization and technology management.
  • Strong understanding of marketing technologies (e.g., CRM, marketing automation, analytics platforms ie Adobe Analytics).
  • Excellent analytical skills with the ability to interpret data and derive actionable insights.
  • Exceptional communication and collaboration skills, with the ability to influence stakeholders at all levels.
  • Experience working with marketing to drive eCommerce merchandising and sales.
  • Strong eCommerce experience required.
  • Preferred experience in large retail eCommerce organizations.
  • Proficiency in ecommerce platforms, data analytics tools, and CRM software.
  • Strong understanding of creative and copy design principles, to be able to direct development and provide ongoing recommendations and feedback for improvement to the creative agency.
  • Bachelors degree in Marketing, Communications, or related field, preferred.

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Job ID: 523509979
Originally Posted on: 6/3/2026

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