Senior Operations Manager

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

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For more information, visit www.abm.com

The Housekeeping Senior Operations Manager will primarily support the day & event operations for Citizens Bank Park.

• Experience with administrative tasks (payroll, scheduling & procurement)
• Working knowledge of custodial operations and related service delivery.
• Excellent communication skills for client interaction, reporting, and team leadership.
• Valid driver's license.
• Ability to work nights and weekends
• 3-5 years in a leadership housekeeping position is preferred

Computer Skills:

• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of payroll and scheduling systems
• Hire, train, coach and manage employees to ensure proper systems, policies and procedures are followed
• Oversee and improve the housekeeping inventory system, including the proper distribution and control of cleaning equipment and supplies
• Ensure that all safety policies and procedures are enforced in the housekeeping department
• Develop and maintain relationships with local vendors
• Schedule & lead daily and weekly staff meetings with management, supervisors and general staff
• Generate and implement housekeeping quality initiatives by conducting inspections
• Responsible for administrative tasks such as payroll, scheduling, timekeeping & procurement
• Identify operational improvement initiatives, including process optimization and energy efficiency strategies.
• Coordinate and provide services for the housekeeping operation to ensure timely housekeeping execution
• Ensure compliance with ABM policies, OSHA regulations, and applicable federal, state, and local requirements.
• Other duties as assigned.