Facilities Supervisor

Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation’s largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing.

Blumenthal Arts is seeking a hands-on Facilities Supervisor to support the operational excellence of its venues. This role leads daily maintenance activities while performing skilled work to ensure all facilities meet the standards of a premier performing arts organization. The Supervisor oversees Facilities Technicians, supports live events, maintains building systems, and coordinates with the City of Charlotte and external partners.

This position is ideal for a working supervisor who thrives in a fast-paced, public-facing, event-driven environment. A flexible schedule is required, including evenings, weekends, and holidays, along with participation in an on-call rotation. Schedules may change frequently based on performance calendars and operational needs.

Your impact:

Leadership and Team Supervision

• Supervise, schedule, and develop a team of Facilities Maintenance Technicians
• Provide daily direction, training, and performance feedback
• Serve as a working supervisor – actively participating in maintenance tasks alongside staff
• Promote a culture of safety, accountability, and high service standards.

Facilities Maintenance & Operations

• Perform and oversee maintenance of HVAC, electrical, plumbing, lighting, and general building systems
• Ensure all facilities – including theaters, lobbies, backstage, and support spaces – are maintained at a first-class standard
• Monitor and adjust environmental systems (temperature, airflow) to meet performer and patron comfort expectations
• Execute and track preventative maintenance programs to minimize downtime
• Maintain equipment, tools, and parts inventory

Event & Venue Support

• Align maintenance activities with a complex performance and event schedule
• Ensure venues are event-ready at all times, with particular attention to public-facing areas
• Provide rapid response to facility issues during performances and high-attendance events
• Adjust work schedules and staffing to support nights, weekends, and holidays

Charlotte/Municipal Coordination

• Ensure BA service and presentation standards are upheld in shared or city-owned facilities
• Coordinate service requests and ensure timely resolution of work orders across jurisdictional responsibilities
• Navigate and track responsibilities related to lease agreements and operating partnerships

Building Systems & Reliability

• Maintain 24/7 operational readiness of critical systems, including HVAC, fire/life safety, and access control
• Utilize remote monitoring systems to adjust conditions as needed based on programming schedules
• Participate in on-call responsibilities to support continuous operations in a live-event environment

Safety & Compliance

• Ensure compliance with OSHA standards and all applicable codes and regulations
• Conduct regular facility inspections and address safety concerns proactively
• Support emergency response readiness and incident management

Administrative & Financial Responsibilities

• Assist in managing departmental budgets, including supplies, repairs, and service contracts
• Review and maintain documentation (work orders, timecards, invoices, maintenance reports)
• Coordinate procurement of materials and services
• Maintain key control and building access systems in coordination with security and HR

Projects & Continuous Improvement

• Support small capital projects, renovations, and system upgrades
• Coordinate contractors and ensure compliance with scope, schedule and quality standards
• Identify opportunities to improve efficiency, reliability, and guest experience

Who We Are:

For 31 years, Blumenthal Arts has been presenting the best of Broadway which has established us as a top-ten touring market. Along with hosting and investing in Tony Award-winning Broadway, we shape the future of arts through new and original works we help produce and by nurturing artists. We support local artists, like our award-winning Slam Charlotte poets, Blumenthal Fellows, and 16 resident companies that share our stages. We present the Charlotte International Arts Festival and innovate with cutting edge immersive projects. We infuse more than $80 million annually into our local economy and ensure access through our Arts For All Access Grants, which serve thousands of individuals each year with free and subsidized tickets and programs.

We are a diverse team of leaders, innovators, transformers, and collaborators who believe in the inspirational and uniting spirit of the arts. Our mission to use the arts as a catalyst for education, community connectedness, and economic growth drives our work. Our team infuses skills from various backgrounds and industries to continue to provide art excellence to the Charlotte community.

Why Join Us:

We prioritize our employees’ well-being by offering a comprehensive benefits package that not only includes competitive compensation but also emphasizes work-life balance. Our employee-forward approach fosters an environment where individuals can thrive both personally and professionally.

Our benefits package includes:

• Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
• Paid vacation, sick leave, and holiday time to recharge with your loved ones
• Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
• Flexible schedules
• Complimentary tickets
• Vision and dental insurance
• Retirement savings with a 3% employer match to help secure your future
• And more!

Skills You’ll Bring:

• Associate degree or trade certification
• At least 5 years of experience in facilities maintenance, including 2 years of supervisory experience
• Strong technical knowledge of HVAC, electrical, plumbing, and building systems
• Technical or trade certifications (HVAC, electrical, plumbing, etc.) preferred
• Experience in a performing arts center, theater, arena, convention center or similar venue preferred
• Experience working in partnership with municipal agencies or public-private facilities preferred
• Familiarity with building automation systems (BAS) and CMMS platforms preferred
• Ability to work in a fast-paced, public-facing, event driven environment
• Strong communication and organizational skills
• Hands on leadership and problem-solving skills
• Strong attention to detail and facility presentation
• Customer-service mindset aligned with patron and artist experience
• Ability to prioritize competing demands in a dynamic environment
• Effective collaboration with internal teams and external partners

Physical Requirements:

• Ability to stand and walk for extended periods (often 50-75% of the workday)
• Frequent movement between buildings floors, and outdoor areas including stairs, confined/narrow backstage areas, and uneven flooring
• Ability to lift and carry 25-50 pounds regularly, and occasionally lift up to 75 pounds
• Ability to bend, stoop, kneel, crouch, and twist
• Ability to climb ladders and stairs and work at heights
• Ability to work in tight or confined spaces
• Good hand-eye coordination and manual dexterity for handling tools, controls, and equipment