Assistant Property Manager - Affordable Property

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11 th TIME

LOCATION

Winslow Commons - St. Paul, MN (169 Units)

HOURS

32 hours/week

Monday, Tuesday, Thursday, Friday, 8:30 am - 5:00 pm

Scheduled dates and hours subject to change at employer discretion

PAY, BENEFITS, AND PERKS

Hiring Pay Range: $21.00 - $25.00/hr

Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire

Eligible for Leasing Commissions and Renewal Bonuses

401(k) Plan with employer match

Ten paid holidays, no waiting period to receive holiday pay

Generous Paid Time Off (PTO) and rollover options

Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities

Company paid benefits including Life Insurance, Short Term and Long Term Disability

Employee Assistance Program (EAP)

Educational Assistance options

Rent discount

Life Time Fitness Membership discount

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (...).

SUMMARY

The Assistant Property Manager II provides support to the Property Manager for all operational and financial aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance and compliance with company safety program, and all laws and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required; duties assigned may differ based on property. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES

Leasing

Handle incoming phone inquiries regarding available apartments and the current status of the Waiting List. Provide all information requested and encourage the prospect to schedule an appointment to visit the property

Maintain property Waiting List

Demonstrate community and apartment knowledge by communicating the features and benefits of each

Follow-up with prospects regarding current availability and Waiting List status

Demonstrate community and apartment knowledge by communicating the features and benefits of each

Follow-up with prospects who have not made a decision and continue to sell the Bigos property

Administrative

Qualify all prospective renters by gathering applicant's rental history and obtaining approval according to company compliance functions

Assist in coordinating the turnover schedule, including scheduling vendors and coordinating identified work

Move-in new renters, including discussing their lease and resident handbook and conducting move-in inspections

Move-out departing renters including vacate notices and conducting move-out inspections

Assist with rent collection, including accepting payments and sending notices on delinquent accounts

Comply with all safety program requirements and work to promote safety in the workplace

Other duties as assigned

Compliance

Prepares all resident files to include all preparatory paperwork

Processes applications and annual recertifications in Rent Cafe

Ensures compliance with state, federal and local housing laws

Stays current with any changes in fair housing and affordable housing compliance requirements

Assists with subsidy administration in accordance with HUD rules and regulations

Resident Retention

Assist in planning resident functions. Attend functions and participate as needed

In absence of the Property Manager, listen to resident requests, concerns, and comments

Quickly enter maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents as needed

QUALIFICATIONS

Education and Experience:

High school diploma or GED required; Associates degree preferred

Experience completing Move In, Annual and Interim Resident Recertifications per HUD guidelines, strongly preferred

Affordable Housing compliance experience strongly preferred

At least 1-2 years in customer facing positions

Experience in handling sensitive, confidential information

Knowledge of Microsoft Office, including Word, Excel, and Outlook

Experience with Yardi preferred

Skills and Abilities:

Fluent in English and skilled in oral and written communication

Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public

Decision-making, problem solving, and time management skills

Attention to detail

Ability to work collaboratively in a team environment

Real Estate Licenses must not be active while working in this role

Physical Demands:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.

Personal Protective Equipment : None

Work Environment : Office working conditions, On property