We have partnered with our client in their search for an Amazon Connect Infrastructure Engineer in Westerville, OH Responsibilities *Proven expertise in programming languages such as JavaScript, Node.js, and Python (particularly in relation to AWS Services) Demonstrate ability to efficiently resolve complex issues and provide consultative explanations and advice to clients Familiarity with file formats, including JSON and others Strong verbal and written communication skills Willingness to work according to the US time schedule Experience in following ITIL processes and using Service Desk Ticket management applications Skills Required Must Amazon connect - *Hands-on experience with Amazon Connect, including development, deployment, and support of: -CCP -Contact Flows -Lambda and other scripting -S3 Storage Solutions -DynamoDB -CloudWatch -Queues and Routing Profiles -Agent and Agent Hierarchy Administration cloud architect AWS automation scripting- Python NICE TO HAVES : doing AWS Cloud infrastructure migration telephony IVR for workforce AWS certifications Education & Work Experience Bachelor's Degree 3+ years work experience Title Amazon Connect Infrastructure Engineer Location Westerville, OH Client Industry Fintech Ref ID 1687198 About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
Job ID: 517422236
Originally Posted on: 4/15/2026
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