Corporate Leasing Specialist

About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive Position DescriptionUnder the direction of the Director of Leasing and Marketing the Leasing Specialist will be based in Boston and will be responsible for implementing day to day advertisement platforms for new and operational communities to maintain and further customer service and resident satisfaction initiatives The role is primarily a sales position with a strong emphasis on customer satisfaction meeting goals and achieving results As a leasing specialist you will be responsible for the sales process from start to finish at multiple communities Your assistance will be required at multiple properties by minimizing vacancies maximizing occupancy maximizing tenant retention training new leasing specialists creating or assisting with the annual marketing plan implementing it and adjusting as needed Essential FunctionsProvide support for community staff by greeting pre qualifying building rapport following up and closing the lease with prospects for phone email and site visitor trafficWork closely with onsite team members to ensure media channels are producing the desired results for our communitiesIdentify occupancy trends to assist the Portfolio Operations Managers in improving leasing and retention to meet TCB occupancy goalsUnderstand and implement the sites leasing criteria to pre qualify and process applicantsTrack Affirmative Fair Housing Marketing Plans and ensures communities are within complianceAssemble new market research including market surveys and neighborhood analysis for new businessEnsure that rental applications are processed in a timely manner and work with relevant staff to ensure that the verification process is completed in a timely mannerMaintain accurate up to date waiting and transfer lists if applicable including purging by TCB policyResponsible for completing the lease package for each rental including renewals as applicable renewal notices and questionnairesManage and enhance community lead generation through auditsenhancements of internet listing advertisementsMaintain prospect applicant and resident data utilizing TCB standardized forms from guest cards to lease files and entering data from these forms into site logs as requiredAssist with training community staff on TCB leasing and marketing standardsTroubleshoot Rent Caf issues as they arisePrepare reports related to occupancy and leasingtraffic analyticsAssists with the coordination preparation and logistics for companywide and property management leasing trainingTravel required may be asked to travel anywhere from 1 week at a time to a potential of a few months to properties in lease up or need assistanceCollect application fees and deposits as applicableSet up leasing offices and assist with lease ups of new developmentsAbility to maintain professional conduct in all situations thus promoting a high level of customer service to all prospectivefuturecurrent residents vendors community partners fellow employees etcOther duties that arise may be assignedMay be requested to complete special projects as assignedKnowledge Skills and AbilitiesExperience with Rent Caf Site Manager is preferredExperience with Yardi Voyager is preferredStrong verbal and excellent written communication skills are requiredStrong understanding of new technologies and how they can be applied to marketing for the purpose of optimizing the exposure of our communitiesProblem solving skills and attention to detailKnowledge and experience with online advertisement Apartmentscom Zillow preferredPrior knowledge and experience in affordable housing are a plusIncredible customer service skills and the ability to create a customer focused cultureStrong computer skills and knowledge of Microsoft Office and industry standard programsCapable of working with minimal supervision and performing effectively under tight time deadlinesKnowledge of Federal Fair Housing Laws & GuidelinesPhysical Demands & Work EnvironmentWhile performing this jobs duties the employee is routinely required to sit; walk; talk and hear; use hands to keyboard finger handle and feel; stoop kneel crouch twist crawl reach and stretch The employee is required to move around the building or site Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and the ability to adjust focus The employee may occasionally lift andor move up to 20 pounds Must work under deadlines and ability to meet deadlines Must have the ability to travel as business may need up to 50 and when not traveling a hybrid schedule with the ability to travel to the office 3 days a week is required Education & ExperienceBachelor of Arts or Science degree preferred3 years experience in Property Management andor leasing experience required with at least 1 year of experience leasing low income unitsBenefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramSalary 70kThe Community Builders is an equal opportunity employer