Corporate Facilities Manager

Job Title: Corporate Facilities Manager

Department: Management Services

Reports To: SVP Management Services

Position Summary

The Corporate Facilities Manager is responsible for the overall facilities health of their assigned assets.  The Corporate Facilities Manager ensures appropriate follow up regarding outstanding work tickets, capital projects, turnover and related facilities work and coordination.  This position acts as a knowledgeable first contact for the onsite staff teams to escalate facilities, vendors, or other site-specific concerns that the maintenance team has.   This position also assist in the transitioning of new development projects to full operational status and includes overseeing and administering the warranty program for a given site and coordinating when necessary with 3rd parties to complete work.  The Corporate Facilities Manager also plays a critical role in putting together policies and procedures from the corporate level to better track and deliver on the overall Management Services platform goals and strategies.

Essential Duties & Responsibilities

• Must be able to work a full shift / required work schedule
  • This includes extended hours during turnover period
  • Includes traveling 25%-70% of the time, depending on need
• Provide 1st point of contact for on site facilities services for support
• Assist with developing and editing on an ongoing basis the companies PM Program
• Ensure key control procedures are being followed at each site.
• Ensure proper training on all building sysems (pools, plumbing, electrical, CCTV, access control, etc.)
• Assist in creation of annual capital budget for assigned sites
• Assist in coordinating annual Emergency Preparedness Plans
• Create and manage 3rd party vendor relations such as HD Supply and Maintenance Supply Headquarters.
• Ensure all licenses and permits are completed in a timely manner at the site level
• Ensure all life safety systems are properly inspected and tagged
• Ensure proper OSHA and MSDS requirements are being implemented and followed
• Manage and contract for 3rd party services for facilities related items such as landscaping, HVAC contracts, Life Safety Inspections, Fitness PMs, etc.
• Assist in recruiting and interviewing site level Maintenance Supervisors
• Provide move-in support where needed for new move-ins during turnover period.
• Manage general contractor warranty work log for assigned new development sites
• Participate in auditing new development construction timeliness and readiness
• Oversee facilities staff at the sites from a support and logitistics perspective.
• Communicate with Regional Managers should any staff issues become relevant.
• Develop and Maintain the properties preventative maintenance procedures

Qualifications

EDUCATION & EXPERIENCE

• High School or equivalent education preferred
• Technical or vocational schooling for HVAC or other related fields preferred
• 5+ years’ experience in a real estate or multifamily maintenance capacity
• 3+ years’ experience in facilities maintenance of a high rise facility (over 6 stories tall)
• 3+ years’ experience in a supervisory capacity
• HVAC & EPA I & II certifications

COMPUTER SKILLS

• Proficient in Windows
• Outlook, MS Office

Competencies

Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization

Communication
The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others 

Organization: Uses time efficiently by prioritizing and planning work activities

Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles

Judgment: Demonstrates ability to make independent and sound decisions in all situations

Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions

Quality:  Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed

Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations

Customer Service
The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.

Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people

Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.

Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully

Physical Demands

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
• Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
• Bending, stooping and reaching several times through a shift.
• Must be able to see clearly with or without corrected vision.
• Ability to drive to and from client locations, this may involve sitting for extended periods of time.
• Manual dexterity sufficient to reach/handle items and work with the fingers
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Work Environment

• Working in indoor environment with occasionally being present in an air conditioned office setting. 
• Moderate noise

Work Hours/Schedule

• Regular – Normal work hours and days assigned based on a 40+-hour workweek.